We continue to migrate more accounts each day, and if your account is still hosted on the old Verio technology platform, please know that we’re still working to move it over as quickly as possible. As a reminder, we move accounts one at a time, running each one through our extensive quality-assurance process, which means that not all accounts can be moved at once because we want to make sure they will continue to work on the new platform, post-migration.
We are, however, running out of time. The old Verio platform is scheduled to be taken offline on November 28, and if your account has not been migrated by then, your website, email and other services will be taken offline along with it, and your data will ultimately be deleted. We’re doing our best to make sure that doesn’t happen, but we may need you to help us.
One option is to migrate your own account right now. After all, you know your site best, and any QA issues we encounter may end up being something simple that you’d be able to resolve using our manual migration tools. These tools allow you to do exactly what we’re doing — copy your files onto the new platform, compare the version on the new platform with the one on the old platform, make any necessary adjustments to the new-platform site, and re-point DNS.
Keep in mind that there’s a possibility that your account could get stuck in the QA process, and in case that happens near the November 28th platform suspension, we wanted to give you your options now, while there’s still time to make arrangements for your account. Find out all your options if we’re unable to get your account to pass our QA process by November 28.
We apologize for any difficulties this situation may present, and we will try to help you as best we can. If you have any questions, please call us at 866-506-9569 between the hours of 6:00am and 10:00pm EST, seven days a week, or email us at firstname.lastname@example.org.