We’re working to get all accounts moved over to the new Verio technology platform as quickly as possible. To expedite this process further, we have moved customer domains (associated with accounts that haven’t yet been migrated) to our new-platform registrar, so that once an account has passed our migration quality assurance process, we can get it over right away.
If your account isn’t yet hosted on the new platform, and you have a domain up for renewal later this month, rest assured that we will renew your domain for you automatically. (If your domain isn’t set to renew automatically, we will err on the side of renewing it to make sure you don’t lose it, and if you decide you don’t want it, you will not be charged.)
You will no longer be able to manage your domain via the old-platform control panel (back room). Once your account has been migrated, you’ll be able to manage all aspects of your domain via DomainCentral, the domain-management interface in the new-platform control panel.
In the meantime, if you need to edit your DNS, please contact us, and we’ll make the change for you. If you’d like more control over your services, don’t forget that you can switch your account to the manual migration option, which gives you access to the new-platform control panel prior to migration.
If your account has already been migrated to to the new Verio technology platform, you already have access to DomainCentral, where you can manage all aspects of your domain(s).
If you have any questions, please call us at 866-506-9569 between the hours of 6:00am and 10:00pm EST, seven days a week, or email us at transition@verio-inc.com.