About the Migration Process

We understand how important your website is to you, and moving it from one technology platform to another is not something we take lightly. We have developed a comprehensive migration quality assurance process: we will simultaneously host your site on both the old and new platforms, and we will vigorously test key functionality on the new platform to make sure it matches that of the old. Once your account has passed this QA process, we will point DNS to your site on the new platform, completing the migration.

In terms of timing, we will begin moving customer accounts the first week of March, though due to the extensive QA process, we won’t get to all customer accounts right away. We anticipate the migration lasting several months as we work to make sure that all accounts are functioning properly in the new environment.

We will send you an email notice before your account is scheduled to be migrated, and we’ll send you a second notice once your account’s migration has been completed and your domain name pointed to the new platform. Once we’ve sent you the second notice, we’ll ask that you test and review your site on the new platform to make sure we haven’t missed anything — after all, you know your site best! We’ll also include information about any important changes to the way you’d manage your account on the new platform.

Stay tuned! We look forward to welcoming you to the new platform.

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