We’ve officially begun the process of moving Verio to a more dynamic and feature-rich technology infrastructure. We think you’re really going to like this new platform — benefits include faster, more modern server hardware, increased network security and more.
While we haven’t migrated your account just yet, we have made some changes to the Verio website to better integrate it with the new platform. In fact, beginning today, new accounts will automatically be set up on the new platform.
How will the migration will work?
We understand how important your website is to you, and moving it from one technology platform to another is not something we take lightly. We have developed a comprehensive migration quality assurance process: we will simultaneously host your site on both the old and new platforms, and we will vigorously test key functionality on the new platform to make sure it matches that of the old. Once your account has passed this QA process, we will point DNS to your site on the new platform, completing the migration.
When will my account(s) be migrated?
We will begin moving customer accounts within the next few weeks, though due to the extensive QA process, we won’t get to all customer accounts right away. We anticipate the migration lasting several months as we work to make sure that all accounts are functioning properly in the new environment.
We will send you an email notice before your account is scheduled to be migrated, and we’ll send you a second notice once your account’s migration has been completed and your domain name pointed to the new platform. Once we’ve sent you the second notice, we’ll ask that you test and review your site on the new platform to make sure we haven’t missed anything — after all, you know your site best! We’ll also include information about any significant changes to the way you’d manage your account on the new platform.
Questions, concerns, issues?
Until you hear from us, please continue to manage your account(s) as you normally do — log in as normal, check your email as normal, update your website as normal, etc. When the time comes, we’ll email you with more information. We’ll also maintain this transition information site, updating it with relevant details as the migration progresses. We encourage you to check back here!
We are very excited about the new Verio platform and can’t wait to share all the features with you. We do recognize that it is a change, of course, and we hope that you won’t hesitate to contact us with any questions you have:
- Phone: 866-506-9569
- Email: transition@verio-inc.com
- Submit a ticket online »
Thank you for choosing Verio — we truly appreciate your business, and we look forward to working with you on the new platform!