| Dear ViaVerio and RapidSite Reseller Customers,
We regret to inform you that the current viaVerio partner program will soon be ending, but we’ve found a great alternative with which we think you’ll be pleased. First, what’s going on? Verio Inc. has merged with its parent company, NTT America, Inc. (“NTT America”), as communicated earlier this year. The Verio brand has been at the forefront of the web hosting, VPS, MPS, and domain name industry by developing unique and scalable products for our customers and our reseller partners, and by remaining committed to helping our partners and their clients achieve revenue success. As a business unit of NTT America, our focus has shifted toward maximizing the competitiveness of NTT Com group’s Cloud services for its enterprise customers. As a result of this shift in business focus, the current viaVerio partner program will end on December 31, 2015 as we make plans to exit the web hosting business. OK, what are my options? We greatly value your business and want to do what we can to help you transition to a new hosting provider. To that end, we’ve partnered with Endurance International Group (“Endurance”), one of the leading reseller web hosts in the industry. With your consent, the Endurance team will work with you to migrate your accounts to their hosting platform, which they will operate under the viaVerio brand name. Endurance was chosen for their expertise in the processes and technologies used to migrate your accounts in the short run, as well as their ability to support your clients’ hosting, email, and domain name needs in the long run. The Endurance team has been providing world-class reseller hosting for 18 years, and we think you’ll be pleased with what they have to offer. Should you choose to have your accounts migrated to the Endurance viaVerio platform, you and your clients will benefit from: Faster, more modern server hardware. Increased network security and a larger systems operations team. Access to a wide range of products catered to the needs of web hosts and designers. Marketing materials to help you build and grow your online presence. Plus, their experienced account managers will be available to you 24×7 to help you continue to grow your business while ensuring top-notch service for your clients. Your accounts won’t automatically be migrated to Endurance’s viaVerio platform, of course — first we would need you to fill out a quick form letting us know that you want to have your accounts moved: Consent Form If you’re not sure, or want to take some time to think about it, no worries! Would you like us to send you more information about the Endurance platform?
If you do want to have your accounts migrated to the viaVerio platform at Endurance, we’ll need your consent by September 30th to initiate the process. Regardless of what you choose, though, we’ll be in continuous contact with you over the next few months — both the Endurance team and the NTT America team — to make sure your accounts are managed well. If you have any questions, at any point during this process, please don’t hesitate to contact us via one of the following methods: Visit our Transition FAQ page >> File a ticket with the viaVerio Customer Portal >> Email Endurance at transition@viaverio-inc.com Thanks again for trusting us with your business over the years. It’s truly been our pleasure to work with you, and we’re going to miss it. We’re excited about the opportunities available to you at Endurance, and we wish you great success with your business. Sincerely, The viaVerio Team at NTT America Copyright 2015 NTT America, Inc.
Verio is now NTT America, Inc., a wholly owned subsidiary of NTT Communications, one of the world’s largest companies. As a result, we provide our hosted services from global SOC 1 Type II certified data centers and IP network. This provides the highest level of service and up time available. |